Shipping Information
At OS Patches, we prioritize getting your patches to you swiftly and securely. Here’s what you need to know about our shipping process:
Free Shipping Only for United Kingdom
- Processing Time: Orders typically take 4 to 5 business days to process before shipping.
- Shipping Options: We offer various shipping methods to cater to your needs, including standard, expedited, and international shipping options.
- Shipping Rates: Our shipping rates are calculated based on order weight, destination, and selected shipping method. You can view the shipping cost at checkout before finalizing your purchase.
- Tracking Your Order: Once your order ships, you’ll receive a confirmation email with tracking details, allowing you to monitor your package’s journey.
Please note it shipping times may vary based on your locations and chosen shipping methods.
Returns and Refunds Policy
We want you to be completely satisfied with your OS patches. If for any reason you’re not, here’s our hassle-free returns and refunds policy:
- Eligibility: You may return unused patches within 30 days of delivery for a full refund or exchange.
- Return Process: Contact our customer service team to initiate a return. Please ensure the patches are in their original condition and packaging.
- Refund Processing: Once we receive and inspect the returned patches, we’ll issue a refund to your original payment method within a reasonable timeframe.
- Return Shipping: Customer will be responsible for return shipping costs unless the return is due to an error on our part or defective products.
- Damaged or Incorrect Items: In case of damaged or incorrect items received, please contact us immediately. We’ll arrange a return and replacement at no extra cost to you.